🆘 Contact Support

We're here to help you on your spiritual journey

Our dedicated support team is available 24/7 to assist you with any questions, concerns, or guidance you need for your seva activities and spiritual practices.

How Can We Help You?

Choose the support channel that works best for you

Live Chat

Get instant help from our support team

Available: 24/7
Response: Within 5 minutes
  • Real-time assistance
  • File sharing capability
  • Chat history saved
  • Multi-language support
Start Chat

Phone Support

Speak directly with our seva advisors

Available: 9 AM - 8 PM IST
Response: Immediate
  • Direct conversation
  • Personalized guidance
  • Urgent issue resolution
  • Follow-up calls
Call Now

Email Support

Detailed assistance via email

Available: 24/7
Response: Within 4 hours
  • Detailed documentation
  • Screenshot sharing
  • Ticket tracking
  • Comprehensive responses
Send Email

What Do You Need Help With?

Find the right category for your specific issue or question

🔧

Technical Issues

Platform, payment, or account problems

Common Issues:

  • Payment processing errors
  • Account login problems
  • Booking confirmation issues
  • Mobile app problems
Get Help
🕉️

Service Questions

About poojas, rituals, and seva activities

Common Issues:

  • Pooja booking assistance
  • Ritual timing and details
  • Seva package information
  • Temple partner queries
Get Help
🙏

Spiritual Guidance

Spiritual advice and consultation

Common Issues:

  • Mantra and prayer guidance
  • Spiritual practice recommendations
  • Festival and timing questions
  • Personal spiritual concerns
Get Help
💰

Account & Billing

Account management and payment issues

Common Issues:

  • Donation history queries
  • Receipt and certificate requests
  • Account settings help
  • Billing and refund questions
Get Help

Frequently Asked Questions

Quick answers to common questions

How do I book a pooja?

You can book a pooja by visiting our "Book a Pooja" page, selecting your preferred ceremony, choosing a date and time, and completing the payment process. Our team will confirm your booking within 24 hours.

Can I cancel or reschedule my booking?

Yes, you can cancel or reschedule your booking up to 24 hours before the scheduled time. Please contact our support team for assistance with any changes.

How do I track my seva impact?

You can track your seva impact through your account dashboard. We provide real-time updates, photos, and detailed reports of how your donations are being used.

Is my payment information secure?

Yes, we use industry-standard SSL encryption and secure payment processors to protect your financial information. We never store your complete payment details on our servers.

Can I get a receipt for my donation?

Yes, you will receive an immediate email receipt for all donations. You can also download receipts from your account dashboard at any time.

How do I contact a seva advisor?

You can contact our seva advisors through live chat, phone, or email. They are available to provide personalized guidance for your spiritual journey and seva activities.

Can't find what you're looking for?

Contact Our Team

📅 Office Hours

Our support team is available during these hours for phone and in-person assistance

Monday - Friday9:00 AM - 8:00 PM IST
Saturday9:00 AM - 6:00 PM IST
Sunday10:00 AM - 4:00 PM IST
Festivals & Holidays10:00 AM - 2:00 PM IST

Note: For urgent spiritual matters, our seva advisors are available 24/7 through our emergency contact channels.

Get in Touch

Reach out to us through any of these channels for immediate assistance.

We're Here to Help

Don't hesitate to reach out - our support team is dedicated to your spiritual journey.